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Baladi Order OS

Baladi Order OS

PWA · WhatsApp · KDS · OSS · POS

Sinan Mintas
Project Overview

Baladi Order OS A PWA-ready restaurant ordering and management platform with WhatsApp Commerce, KDS, OSS, POS, delivery management, branch control, coupons, analytics and role-based admin.

Platform Flow — From Creation to Conversion
1

System Step 1

Installable PWA customer ordering experience

2

System Step 2

WhatsApp Commerce ordering pipeline

3

System Step 3

Kitchen Display System and Order Status Screen

4

System Step 4

POS, menu builder, variations, add-ons and coupons

5

System Step 5

Delivery boy management and branch-level workflows

6

System Step 6

Push alerts, subscriptions, payments and analytics modules

Signature Features
⚙️

Business System Architecture

Installable PWA customer ordering experience

📊

Operational Visibility

WhatsApp Commerce ordering pipeline

Complete project case study prepared by Sinan Mintas — Digital Transformation Specialist

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Baladi Order OS

Baladi Order OS

Analytics & Lead Capture · CRM & Sales Pipeline · Technical Architecture

Sinan Mintas
Analytics & Lead Capture

Capability

Installable PWA customer ordering experience

Capability

WhatsApp Commerce ordering pipeline

Capability

Kitchen Display System and Order Status Screen

CRM & Sales Pipeline

Workflow

POS, menu builder, variations, add-ons and coupons

Workflow

Delivery boy management and branch-level workflows

Workflow

Push alerts, subscriptions, payments and analytics modules

Developer Platform & Multi-Tenant Architecture

Module

Installable PWA customer ordering experience

Module

WhatsApp Commerce ordering pipeline

Module

Kitchen Display System and Order Status Screen

Module

POS, menu builder, variations, add-ons and coupons

Module

Delivery boy management and branch-level workflows

Module

Push alerts, subscriptions, payments and analytics modules

Technical Architecture

Current Stack

Laravel, PHP, MySQL, REST API, PWA, Service Worker, Push API, WhatsApp API, Sanctum Auth, KDS, OSS, POS

Scale Roadmap

Scalable roadmap focused on automation, reporting, integrations, operational analytics and platform expansion.

Technology Stack
Laravel PHP MySQL REST API PWA Service Worker Push API WhatsApp API Sanctum Auth KDS OSS POS Role ACL RTL

Baladi Order OS — A PWA-ready restaurant ordering and management platform with WhatsApp Commerce, KDS, OSS, POS, delivery management, branch control, coupons, analytics and role-based admin.

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