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Project Overview
Baladi Order OS
A PWA-ready restaurant ordering and management platform with WhatsApp Commerce, KDS, OSS, POS, delivery management, branch control, coupons, analytics and role-based admin.
Platform Flow โ From Creation to Conversion
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System Step 1
Installable PWA customer ordering experience
2
System Step 2
WhatsApp Commerce ordering pipeline
3
System Step 3
Kitchen Display System and Order Status Screen
4
System Step 4
POS, menu builder, variations, add-ons and coupons
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System Step 5
Delivery boy management and branch-level workflows
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System Step 6
Push alerts, subscriptions, payments and analytics modules
Signature Features
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Business System Architecture
Installable PWA customer ordering experience
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Operational Visibility
WhatsApp Commerce ordering pipeline
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Analytics & Lead Capture
Capability
Installable PWA customer ordering experience
Capability
WhatsApp Commerce ordering pipeline
Capability
Kitchen Display System and Order Status Screen
CRM & Sales Pipeline
Workflow
POS, menu builder, variations, add-ons and coupons
Workflow
Delivery boy management and branch-level workflows
Workflow
Push alerts, subscriptions, payments and analytics modules
Developer Platform & Multi-Tenant Architecture
Module
Installable PWA customer ordering experience
Module
WhatsApp Commerce ordering pipeline
Module
Kitchen Display System and Order Status Screen
Module
POS, menu builder, variations, add-ons and coupons
Module
Delivery boy management and branch-level workflows
Module
Push alerts, subscriptions, payments and analytics modules
Technical Architecture
Current Stack
Laravel, PHP, MySQL, REST API, PWA, Service Worker, Push API, WhatsApp API, Sanctum Auth, KDS, OSS, POS
Scale Roadmap
Scalable roadmap focused on automation, reporting, integrations, operational analytics and platform expansion.
Technology Stack
Laravel
PHP
MySQL
REST API
PWA
Service Worker
Push API
WhatsApp API
Sanctum Auth
KDS
OSS
POS
Role ACL
RTL